![]() Room requests were ignored and key on phone did. My response was I am disgusted how you handled this and in turn I have not heard back from him. I did exchange emails with the GM and he stated he was sorry about a dirty room and had hoped we would stay again. 4 Avoid the pool area !!!!!!!! Most of the lights are burnt out and they have not bothered to replace them ! The hot tub is out of order and they did not bother to drain it 100 percent enjoy the smell of green water !!! 5 I advised the front desk about wet carpet and the mold in the bathroom she said they would have some one up immediately to fix it !! They never did !!! 6. The smell from the bathroom would remind you of a 50 year old casino. The new bed from Residence Inn - crisp linens, thicker mattresses, piles of pillows. ![]() Found mold growing on the back of the bathroom door !! The bathroom tiles were falling off the wall. All of our Kansas City accommodations feature 32' LCD flat-screen TVs. ( this info was emailed to me from the GM of the hotel ) we found dirty Kleenex’s and trash in the drawers plus food on the kitchen floor. Hotel room was dirty and not cleaned and or sanitized before we checked in. Well have to say this use to be our favorite hotel I believe after this trip we will not return. Book Residence Inn Kansas City Airport, Kansas City on Tripadvisor: See 304 traveler reviews, 87 candid photos, and great deals for Residence Inn Kansas City Airport, ranked 48 of 125 hotels in Kansas City and rated 4 of 5 at Tripadvisor.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |